Distance And Virtual Learning In The Caribbean (1999)

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Contents

 

 

 

INTRODUCTION ……………………………………………………………….           

 

THE UNIVERSITY OF THE WEST INDIES (UWI) .………………………….              

 

OTHER INSTITUTIONS AND PROGRAMS …………………………………              

 

CONCLUSION …………………………………………………………………          

 

MEDIAGRAPHY ……………………………………………………………….     

 

 

INTRODUCTION

 

           TheCaribbean is a region so different from the United States that it is difficult for an outsider to imagine the context in which distance and virtual learning exist in the region.  That is true for this author as well as for readers who are not native to the Caribbean.

 

            The thirty or more countries that comprise the region are composed of a series of islands and archipelagos and are diverse even among themselves.  Some are compact (e.g., Barbados, with a population of 262,000 persons in 166 square miles of territory), while others are dispersed (e.g., the Bahamas, with a population of 273,000 persons on 700 islands and cays scattered over 5,382 square miles).  (See Table 1.)  Some lack telecommunications infrastructure (e.g., Haiti, with only one telephone for every 150 people).  In others, most of the population has ready access to telecommunications (e.g., the Bahamas, with one telephone for every two persons).

 

Many of the countries in the Caribbean are considered lesser developed countries. Their populations live at poverty levels well below the world average. The education systems in many Caribbean countries lag behind highly developed countries, so that traditional opportunities for tertiary and secondary education are not available to the majority of the population in the Caribbean.

 

            Precisely because of the geographic and economic conditions that confront the countries of the Caribbean, distance and virtual education at both the secondary and tertiary levels could benefit individual countries and the region in general.  Yet few Caribbean tertiary institutions are involved in distance and virtual education, or so it would seem from a study of Caribbean higher education institution Web sites.

 

Table 1

Comparative Statistics For Selected Caribbean Countries

 

 

Country

Area (sq. mi.)

Pop. (000)

Life Expect

Adult Literacy

Per Cap. GDP

Persons/Telephn

Persons/ TV Set

 

 

 

 

 

 

 

 

Bahamas

 5,382

273

 72

93%

11,115

2.3

4.6

Barbados

166

262

76

99%

7,538

3.0

3.8

Dom. Rep.

18,704

7,900

68

83%

1,600

41.6

10.9

Guyana

83,000

735

65

98%

766

22.3

23.0

Haiti

10,714

7,500

55

35%

400

150.0

234.4

Jamaica

4,240

2,600

75

85%

2,171

12.3

7.9

 

 

 

 

 

 

 

 

U.S.

3,700,000

270,000

76

97%

28,600

1.5

1.3

Source:U.S. State Department, 3/98

 

            A sense of “regionalism” seems to permeate the Caribbean countries.  Sixteen of the countries are members or associate members of the Caribbean Community and Common Market (CARICOM).  Eastern Caribbean countries that are members of the Organization of Eastern Caribbean Countries (OECS) share a common judicial system.  (See Kenny D. Anthony, http//www.oas.org/en/pinfo/legal.htm)  In recent years, they have developed a regional Education Reform Strategy for Eastern Caribbean states to improve the quality and availability of education.

 

            Speaking at a recent meeting of the Organization of American States, the Governor General of St. Lucia pointed to three mechanisms undertaken in the region to improve tertiary education capabilities of the countries.  The first was the OECS Education Reform Strategy.  The second was a regional network of institutions, The Association of Caribbean Tertiary Institutions (ACTI).  The third was centers of education specialization which are assuming regional roles.  (See Pearlette Louisy, http//www.oas.org/en/pinfo/week/030698ae.htm)

 

            The Commonwealth of Learning has provided continuing support to educational institutions in the Caribbean, including assistance with planning and developing distance education programs.  It has helped train Caribbean faculty members in ways to re-package face-to-face courses for distance education delivery.  COL has facilitated cooperative working relationships between Canadian and Caribbean educational institutions, and has also supported a project to upgrade the skills of technical and vocational instructors in the Caribbean.  The Commonwealth of Learning Document Archive (www.col.org/caribe.htm) lists several helpful reports, including a Strategic Plan for providing tertiary education in “non-campus countries” (NCCs) through distance education, and other scholarly papers and reports.

 

THE UNIVERSITY OF THE WEST INDIES (UWI)

 

            In the region, the University of the West Indies (UWI) (http://www.uwichill.edu.bb/bnccde) has emerged as one of the leading tertiary institutions and the leader in providing distance education to residents of most of the region.  While other institutions in the region have initiated distance education courses and programs (see below), an examination of the UWI distance education activities provides insight into some of the issues and accomplishments in the region.

 

            The University of the West Indies is an independent institution that serves fifteen countries in the CaribbeanAnguilla, Antigua & Barbuda, Bahamas, Barbados, Belize, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, and the Republic of Trinidad & Tobago.  The university was established as a traditional university with a single campus at Mona, Jamaica, in 1948.  Originally named the University College of the West Indies, it was affiliated to the University of London.  UWI achieved full university status in 1962, one year after it had opened its second campus at St. Augustine, Trindad.  A third campus was opened in 1963 at Cave Hill, St. Michael, Barbados.  As a regional institution, UWI places a strong emphasis on Caribbean issues in both its teaching and its research.

 

           Over the years, the University of the West Indies has developed a physical presence in many of the countries it serves in the Caribbean.  In most of those countries, the University initially had a Resident Tutor who administered programs from the UWI Schools of Continuing Studies (SCS). 

 

The University’s present distance education program evolved out of a “Challenge Program” that was started in 1973 by the faculty of the Social Sciences in response to a need in Non-Campus Countries (NCCs) for upgrading and training of mid-level government employees.  The Challenge Program allowed those employees to study on their own using print resources from the University and then “challenge” the exams in the subjects they were studying.  The University provided no additional support to the students beyond a copy of the course syllabus and, where necessary, a list of recommended reading.

 

The University soon learned that most students could not pass the exams using this form of study.  So, the University established study centers in the NCCs, where local tutors provided tuition for students.

 

In the early 1980s, the U.S. government offered UWI use of the ATS6 satellite for academic use.  USAID also funded a feasibility study that explored offering academic programs through satellite uplinks and downlinks.  This led the university to establish a new administrative unit, the University of the West Indies Distance Teaching Experiment (UWIDITE).  By 1983, UWI was offering courses by audio conferencing, print materials, and local face-to-face tutorial support.

 

The local tutors were bolstered by teleconferences with campus-based University tutors over the teleconferencing system.  Where possible, the academic programs built on existing infrastructures, including local tertiary learning institutions (TLIs).  By the 1990s, this process had become the norm for UWI’s distance education program.  (From an interview with Mrs. Olivia Edgecombe Howell, Office of University Services, UWI, February 19, 1999.)  The audioconferencing system was expanded over the years to include more sites with funds from the Canadian International Development Agency (CIDA) and the Caribbean Development Bank (CDB).

 

           As early as 1990, the University made a determination to expand its “outreach and distance education” activities.  A July 1992 Appraisal Report noted several issues that needed resolution if such expansion were to be successful.  They included:

 

·       Enrollment.  The report called for increased representation of students from non-campus countries.  NCC enrollment had declined from 13% of the total student population in 1960-61 to 5% in 1989-90.  Distance education was seen as one way to increase the enrollment of potential students from NCCs.

·       Management Of Outreach.  The report observed a “bewildering array of offices, units and faculties operating with minimal coordination or even knowledge by the University Centre (which was charged with oversight of outreach and distance education at that time) which were intended to deliver the University’s outreach.”  And none of those entities were integrated with the University faculties, which had primary responsibility for professional continuing education and articulation or franchising relations with tertiary learning institutions.  Consequently, distance education was viewed by the faculties as peripheral to the main mission of the University.

·       Inadequate Information Systems.  The report found “inadequacies in programme planning, communication, record keeping, gaps in services, and duplication of efforts,” and, “inadequacies of data on student registration, especially for non-credit courses.”

·       Pedagogy And Support.  Distance education courses often lacked sufficient back-up material, and technical problems plagued the UWIDITE conferencing system.

·       Training.  A great need was found for “extensive training in all aspects of distance education.”  At the same time, the report noted that there were no agencies devoted to improving pedagogy anywhere in the University.

·       Computerization.  Although this report predated the explosive use of computers and the Internet worldwide, it envisioned the use of computers University-wide for various educational purposes, including the support of distance education.

·       Needs Assessment.  The authors of the report found deficiencies in how the University determined the need for outreach and distance education, as well as its own needs for change in order to adapt to a rapidly changing educational environment.

 

One of the outcomes of the 1992 Appraisal Report was a recommendation to develop a Distance Education Unit, reporting directly to the Board for Distance Education and chaired by the Vice Chancellor or PVC Academic Affairs.  That recommendation was accepted, and since 1996 distance education at UWI is managed through the Board for Non-Campus Countries and Distance Education (BNCCDE).  That Board is an Office of the University Centre, located at the Cave Hill campus in Barbados.  It oversees three executive arms: the Distance Education Centre (DEC), the School of Continuing Studies (SCS), and the Tertiary Level Institutions Unit (TLIU).

 

Another issue that surfaced in 1992 was whether distance education would be free-standing or integrated within the existing University departmental structure.  It was seen as a fundamental issue to choose between a dual-mode distance education operation and some form of autonomous distance education program (what was referred to as a possible “fourth campus” of the University).  The latter would have centralized all responsibilities for distance education and perhaps have permitted some greater flexibility than some campus-based faculties might be willing to tolerate.  But the Renwick Report recommended against this option on the ground that it might preclude opportunities for mutual enrichment of the on-campus and off-campus programs, and the possibility that the distance education program might be seen as being of lesser stature than on-campus programs.  Dual-mode was intended to assure that neither modality was superior.

 

            The dual-mode route was chosen.  Consequently, distance education at UWI today largely consists of courses that the University faculty produces.  Distance education work has become an integral part of the workload of the University departments, part of the normal duties of the faculty.  And just as the academic programs are “dual-mode,” so are the support areas of the University, offices such as registrarial, bursarial, examination, and information services.  One by-product of the decision, however, was a parallel decision to keep the matriculation requirements the same for both modes, a decision that has made UWI distance education programs less “open” to non-traditional adult students than distance education programs at some other institutions.

 

            Another fundamental issue that was faced at that time was what role technology would play in the delivery of distance education.  On the one hand, technology could make rich educational opportunities more widely available.  On the other hand, if the access to technologies became an integral part of the delivery system, it could actually limit participation by large numbers of potential students, especially in poor countries.  The decision was made that, given the under-representation of students from NCCs, and in order to serve those potential students more completely, print materials would dominate the support materials for distance education courses.  Teleconferencing (as used by UWIDITE) required regular attendance at University Centres.  Print-based materials could be used anywhere, anytime the student wished.

 

            Now we jump ahead to recent years.  The “typical structure” of UWI’s distance education courses (according to Mrs. Edgecombe Howell, February 19, 1999) is a print-based study package with a heavy reliance on tutorial assistance.  Often, the student must attend a prescribed number of sessions in-person with a local tutor, plus some at a distance with a campus-based tutor through audio conferencing.

 

            The 1997-98 academic year saw a large jump in distance education enrollments at UWI. Mrs. Edgecombe Howell attributes this mainly to improved marketing of courses and the notion of distance education in general.

 

A June 1998 paper on a new Strategic Plan for distance education reviewed the progress of the previous five years.  Here is what it found in the key areas that had been identified as concerns in 1992:

 

·       Enrollment.  Looking at figures available at that time, the authors reported that, “Here the picture has remained bleak.” Non-campus countries (NCCs) are underrepresented in on-campus enrollments.  This need has not changed much since the 1992 Appraisal Report. The NCC countries now contain 22% of the population of the UWI contributing countries, but their nationals acquired only 9% of the undergraduate degrees awarded by the University in 1993 and only 14% of the certificates.  The Northwest and Eastern Caribbean countries are especially hurt in this distribution.  The Northwest countries and the Eastern countries each have 11% of the population but the Northwest countries contributed only 1% of the on-campus registrations and the Eastern countries contributed only 5%.  One solution the University is pursuing to address this need is to place greater emphasis on involving local TLIs in distance education programs, promoting the notion of the University as a hub and the TLIs as the spokes in an integrated regional system.  However, the situation is compounded by inequities in “sponsorship” in the NCCs.  Whereas the campus countries sponsor all their undergraduate students and many of their postgraduates, most NCCs set significant limits on the number of students they sponsor.  This is further complicated by the fact that fees for non-sponsored students from NCCs are such that most potential students find it cheaper to attend North American institutions.  (For example, roughly nine times as many students go to North America as go to UWI.)

·       Management Of Outreach. Many changes were made to the structure and management of distance education at UWI following the 1992 report.  BNCCDE now sets the policy for outreach and distance education and directly supervises three units: Distance Education Centre (DEC), School of Continuing Studies (SCS), and the Tertiary Level Institutions Unit (TLIU).  DEC is responsible for the telecommunications system and computer network used for distance education, embracing three campuses, several other sites in the campus countries, and sites in all of the NCCs.  In 1993-94, UWIDITE was integrated into the DEC and remains a unit of DEC, linking the University’s three Campuses with University Centres in Antigua, Grenada, St. Lucia, St. Vincent, St. Kitts and Dominica through local telecommunications networks..  Since 1993-94, the University budget for distance education has increased from J$23.5 million to J$143 million in 1998-99.  SCS is responsible for a variety of non-credit courses and for managing the sites used by the DEC teleconferencing system.  The TLIU facilitates articulation between regional tertiary level institutions and the University and assists the TLIs in upgrading their resources.  This new structure has not given control over all aspects of outreach and distance education to the BNCCDE.  The professional faculties or schools retain responsibility for professional continuing education, although some of the work involves DEC, SCS, or the TLIU.

·       Inadequate Information Systems.  “Things are moving very slowly.”  An almost accidental step toward a solution of this need has been the slow but sure implementation of computer connectivity across the campuses, an activity stimulated by a loan from the Inter American Development Bank.  However, improvements in registration and other student data are moving very slowly, apparently reflecting an unwillingness to recognize that dual-mode includes administrative as well as academic functions.

·       Pedagogy And Support.  The University has implemented several measures aimed at improving pedagogy.  They include: (a) regularly assessing teaching staff; (b) making teaching an explicit consideration in the assessment and promotion system; (c) providing instructional development units at each campus to help faculty members; (d) the development of training manuals for faculty members; (e) the development of a Certificate in Adult Education for tertiary level teachers; (f) a new program for the production of high quality print materials and a range of other media; and, (g) peer review of such materials, using staff from other campuses and institutions.  Self-instructional print-based materials remain the fundamental resource for distance education courses, but in some cases Web pages play a large role.  Greater attention is paid to the role of local tutors and to providing students with local support systems.  What has proven particularly difficult to change, however, is the weaning of staff away from proprietary course development toward a team approach.

·       Training.  “Much has been achieved by way of actual training of all categories of staff involved in distance education, and in terms of policy recognition for the continuation of such training.”  The DEC is the main source for such training and has produced some self-instructional manuals for administrators and local tutors.

·       Computerization.  Five years ago, no one anticipated the appearance of the Internet or the range of software applications that would be available.  The University has capitalized on loans from the Inter American Development Bank and the Caribbean Development Bank to equip the campus.

·       Needs Assessment.  Using funds from the Caribbean Development Bank loan, DEC will create a new post for Research and Evaluation in order to conduct needs assessments on a regular basis in collaboration with the BNCCDE Research Office.

 

One of the remaining challenges, not highlighted in 1992, is the provision of library services.  Limited resources are often spread too thinly among a public library system, the local TLI library, and the University Centre.  This compounds another challenge, the need to bring the cultural and intellectual atmosphere of a thriving university to the NCCs through relevant activities that might enhance the quality of public discussion throughout the region.  An expanded and comprehensive distance education program was seen as one way to address these needs.

 

UWI continues to respond to known needs on several levels.  Working with TLIs and other local education providers in the NCCs, the University has expanded access through courses offered at remote locations.  It has also identified several areas where distance education courses can expand access, including Internet versions of some Physics courses, strengthening mathematical and statistical understanding among potential students, and increasing English proficiency through remedial and preparatory courses.  Some of these efforts to expand access cause the University to continue to examine its entry requirements and policies, which to this point have been rather traditional and rigid and not friendly toward “mature students.”  (See the reference above in the context of the discussion of the nature of a “dual-mode” institution.)

 

The University of the West Indies’ literature indicates that distance education continues to be seen as “the major source of increased access to programmes of all kinds.”  However, given the circumstances of the Caribbean, for the immediate future information and communication technologies apparently will not play a major role in distance education.  Start-up costs for technology-based distance education programs are high and some technologies are not readily accessible to many of the students the University hopes to serve through new distance education programs.  The University is very conscious of the need to weigh carefully the value of the technologies so as not to under-utilize some low-tech approaches that hold the promise of serving large numbers of potential students.  Consequently, the University has made it a goal to strengthen its print-based courses so that the course materials can bear more of the burden of tuition.  The hope is that by strengthening the course materials, the University will be able to facilitate anytime, anyplace learning while at the same time reducing the currently strong reliance on local tutorials.  At the same time, however, the University is upgrading its technological infrastructure (e.g., computers, connectivity, e-mail facilities) as part of a shared effort throughout the Eastern Caribbean.  As that upgrade is completed, the University expects to add video conferencing capabilities to its current audio conferencing facilities.

 

In summation, the University of the West Indies has moved from the stage of viewing distance education as an experiment to be tried with individual isolated courses to its current stage of developing and offering complete degree programs by distance education (e.g., in disciplines as varied as teacher education, management, agribusiness, and engineering).  All of the courses offered are print-based courses.

 

In expanding its distance education, the University of the West Indies has dealt with issues that are not unusual for institutions that initiate distance education programs.  Those issues include:

·       Finding ways to articulate their distance education programs with the academic programs of local tertiary institutions through program articulation, franchising, and divestment.

·       Helping faculty see the development and offering of distance education programs as team work rather than purely individual efforts.

·       Keeping open to the possibility that the distance education courses might be a small element in an academic program that allows a cooperating TLI to expand its current academic offerings or introduce specializations it would not otherwise be able to offer.

·       Accepting the fact that “mixed mode delivery” will be the norm rather than the exception, not only for distance education programs but for on-campus courses as well.

 

Even as it expands its distance education program, the University of the West Indies is aware of the fine line it must walk.  Of all the tertiary institutions in the region, UWI is best equipped to provide educational opportunities to students throughout the region.  Yet, it must take care not to step on the toes of other universities and established tertiary level institutions.  Rather, it must consider ways that, in each country, the various players might cooperate and collaborate, given that each institution will have its own aims, some of which might conflict with UWI’s.  To guide the University in this effort, it has chosen the principle of subsidiarity: it will do what only a university can do, including the pioneering of new programs which others can adapt or adopt, and will leave to others to do what they can do perfectly well on their own.

 

OTHER INSTITUTIONS AND PROGRAMS

 

            While the University of the West Indies is the major provider of distance education in the region, other Caribbean institutions also offer some distance education programs and courses, some in conjunction with the University of the West Indies.

 

            Sir Arthur Lewis Community College (http://www.tcol.co.uk/orgs/sarthur/ sarthur.htm), through its Department of Continuing Education (DOCE), provides lifelong learning opportunities to adults in St. Lucia.  During the 1998-99 academic year, they are offering seven courses leading to secretarial and business studies diplomas.

 

            Antigua State College has been the main partner with the UWI in Antigua. It has franchised several UWI courses.

 

            In the British Virgin Islands, UWI works closely with a local TLI to provide a degree in Education using a variety of resources and approaches.  The major competition has come from the University of the U.S. Virgin Islands (www.uvi.edu/pub-relations.htm).

 

            Articulation arrangements between UWI and the local community college on Cayman, including provision for dial-up access to UWI’s computers is providing greater access to higher education to island residents.  However, most advanced tertiary training is undertaken in the U.S.

 

            In Grenada, the national TLI, T. A. Marryshow Community College, and an active off-shore institution, St. Georges University, work with UWI to offer courses.

 

            On Turks and Caicos, the Community College on Grand Turk has a UWIDITE facility that is just going into operation.  A main concern is that they might not be able to find sufficient local tutors.

 

            Throughout the region, traditional colleges and universities have experimented with distance education, and continue to do so.  Most, however, are constrained by the lack of facilities, equipment, and infrastructure, preventing them from taking advantage of the very technologies that are making distance education a reality in other parts of the world.  This author believes that is the main reason why many of the tertiary level institutions in the Caribbean do not yet have Web sites.

 

            Over the past decade, there have been several region-wide projects sponsored by the Commonwealth of Learning (COL) that have used distance education approaches and technologies to improve educational opportunity and quality in the Caribbean.  COL helped the University of Guyana develop a distance education-delivered program of pre-university courses.  Delivery included development of learning materials (using a new desk-top publishing approach) and installation of an audio-teleconferencing network between Georgetown and seven regional study centers.

 

            In Jamaica, COL assisted the Ministry of Education in launching the Teacher Training Project which upgraded 200 primary grade teachers from a Certificate to a Diploma qualification in the pilot phase alone.  Also in Jamaica, under a World Bank project, distance education is featured prominently in the teacher training and upgrading component of a project to reform secondary education.

 

            In Haiti, the Haitian Foundation for Private Education (FONHEP) has developed a pilot project to test the feasibility of distance education as a vehicle for delivering high quality instruction to the country’s primary schools.  Emphasis is on interactive radio instruction (IRI) as the primary learning channel, supplemented by printed materials (e.g., posters, teacher guides, student workbooks).  Technical assistance is being provided by project ABEL (Advancing Basic Literacy and Education).

 

            Antigua and Barbuda, Dominica, Grenada, St. Kitts and Nevis, St. Lucia, and St. Vincent and the Grenadines are participating in a distance education pilot project that is being conducted under the auspices of the COL Organization of Eastern Caribbean States (OECS).  The pilot will demonstrate the practicality of offering print-based courses by distance to a number of different sites in the region.

 

           As recently as December 1998, Trinidad and Tobago launched a nationally coordinated system of distance learning.  It holds promise of advancing educational opportunities to new cohorts of students.

 

            Training workshops have been held throughout the region to enhance institutional capacity and distance education.  The workshops have covered: (a) the use of the computer in distance education; (b) adaptation of distance learning course materials; (c) planning and management of student support services; and, (d) course design for interactive audio teleconferencing.

 

CONCLUSION

 

            The very geography of the Caribbean region requires that tertiary-level institutions consider distance education in one form or another unless they intend to serve a small number of students each year (as many choose to do).  So far, most of the distance education programs have taken the form of (a) place-bound classes (e.g., in community learning centers) that are held at a distance from the provider institution, and, (b) print-based courses that can be taken anytime, anyplace by students who have the study skills and motivation to pursue correspondence courses.  Those colleges and universities that have tried to develop distance education programs using today’s technologies, have run into barriers in the form of high costs, lack of faculty skills needed to take advantage of the technologies, lack of student access to the technologies, and lack of infrastructure to deliver the instruction.

 

            The University of the West Indies seems to be the university that is most active in distance education in the region.  And it has chosen to limit the use of information and communication technologies in the delivery of distance education courses so as not to preclude any potential students from taking those courses (e.g., because they do not have access to the technologies or because the communication infrastructure does not exist in their part of the country).

 

 

MEDIAGRAPHY

 

Howell, Olivia Edgecomb, Office of University Services, University of the West Indies.  Personal Interview, February 19, 1999.

 

Murugan, Krishnapillai, “Distance Education In The Commonwealth Caribbean: Survival Of The Fittest.”  A paper presented at the PanCommonwealth Forum On Open Learning, Brunei, March 1-5, 1999.

 

“T&T launches national distance learning system.”  Connections.  Vol. 4, No. 1.  January 1999.

 

http//www.oas.org/en/pinfo/legal.htm -- Article by Kenny D. Anthony on membership of the Organization of Eastern Caribbean Countries (OECS)

 

http//www.oas.org/en/pinfo/week/030698ae.htm -- Speech by Perlette Louisy, Governor General of St. Lucia, at a meeting of the Organization of American States (OAS)

 

www.col.org/caribe.htm -- Home Page for Commonwealth Of Learning archive of information about its Caribbean activities.

 

http://www.uwichill.edu.bb/ bnccde -- Home Page for University of the West Indies Board of Non Campus Countries and Distance Education

 

http://www.tcol.co.uk/orgs/sarthur/sarthur.htm -- Information page for Sir Arthur Lewis Community College in St. Lucia

 

http://www.uvi.edu/pub-relations.htm  -- Home Page for the University of the U.S. Virgin Islands